Warranty conditions
Take advantage of your product's warranty. We tell you everything you need to know to make the most of your SFA product's protection.
TERMS AND CONDITIONS
1. The warranty period is up to 24 months from the date of purchase, with the sales invoice required as proof, and is subject to correct installation and use.
2. Warranty is valid only for products bearing an SFA sticker with the manufacturing date and relevant product details.
3. A valid copy of the sales receipt must be uploaded to claim the warranty.
4. Installation must be carried out in accordance with SFA India’s installation manual.
5. Warranty is applicable only if installation and commissioning are performed under the supervision of, or validated by, an authorised SFA service technician.
6. Warranty Coverage:
What is covered under the warranty?
The warranty will cover only manufacturing defects.
What is not covered under the warranty?
The warranty will not cover any Electrical parts.
- Electrical short circuit due to water and voltage fluctuation
The warranty will not cover any mishandling of the product.
- Any damage due to foreign objects (cotton, condoms, sanitary towels, wet wipes, food, hair, metal, wood, plastic objects, etc.)
- Use of solvents, acids, and other chemicals.
7. Any servicing performed on the pump by anyone other than an SFA service provider voids the warranty.
Note: Please ensure the product chosen is correct for the application. Incorrect product choice and installation will invalidate the warranty.
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